Holiday Inn Express Hotel & Suites Beaumont Northwest, an IHG Hotel
Що кажуть гості
The air conditioning system wasn't working. My room was changed twice before I received one with a working system. The hotel is short with housekeeping staff and I had to clean my own room. I vacuumed , cleaned the bathroom and removed the trash because of the time it was taking to have it cleaned. The bathroom was visibly not cleaned. The property has declined significantly, I stay at this location quite often and this is the worst stay I've ever had.
Irvine
квітень 2025 р.
Help was always available, I forgot to bring deodorant so I went down to buy some and realized they didn’t have any for sale and the front desk lady said they had travel size available for free! So nice and not unexpected convenience. They made cookies and popcorn at the end of the day free of charge!
Valerie
травень 2025 р.
The staff here was very welcoming and friendly. Especially the breakfast attendant. This gentleman made sure fresh hot breakfast was available and even asked if there was anything more he could do to accommodate me and my family. Thank you so much.
Ashley
липень 2024 р.
When we arrived and walked in to our room we were surprised as our room was under construction. The gentlemen working the front desk was very apologetic and took care of this immediately by getting us another room and even a complementary snack for the kid.
Thomas
вересень 2024 р.
The location was good. Close to restaurants and stores. Breakfast was good.
Jeannie
вересень 2022 р.
For the area it was great no bugs seen. Room was clean and beds where comfortable.
Dena
січень 2024 р.
The facility was very clean and staff was awesome especially Angelle she is an amazing host.
Adria
квітень 2025 р.
The breakfast was fine. The chocolate chip cookies they had at night were delicious!
Mickel
лютий 2025 р.
Very Clean an convenience to other places.
Cindy
вересень 2023 р.
Friendly desk clerk, clean room
Kevin
травень 2023 р.
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