Holiday Inn Express Hotel & Suites Beaumont Northwest, an IHG Hotel

The air conditioning system wasn't working. My room was changed twice before I received one with a working system. The hotel is short with housekeeping staff and I had to clean my own room. I vacuumed , cleaned the bathroom and removed the trash because of the time it was taking to have it cleaned. The bathroom was visibly not cleaned. The property has declined significantly, I stay at this location quite often and this is the worst stay I've ever had.

The staff here was very welcoming and friendly. Especially the breakfast attendant. This gentleman made sure fresh hot breakfast was available and even asked if there was anything more he could do to accommodate me and my family. Thank you so much.

The location was good. Close to restaurants and stores. Breakfast was good.

The facility was very clean and staff was awesome especially Angelle she is an amazing host.

Very Clean an convenience to other places.